For operators between £500k and £2M who have hit a structural ceiling: operating system design, team structure, KPI framework, supply chain optimisation — and what to stop doing in order to scale what works.
The marketplace has professionalised beneath your feet. The number of sellers doing over $1M a year has nearly doubled to 100,000, sellers above $100M have grown from roughly 50 to 235 in four years, and the top 2% now capture over half of all third-party revenue. Scale is being rewarded — but only organised scale.
Between £500k and £2M, the constraint is rarely demand and never effort. It is architecture: the founder is still the operating system, the KPI is still the bank balance, and the supply chain was designed for a business half this size. Pushing harder inside a broken structure produces exhaustion, not growth.
Twelve weeks to rebuild the machine: an operating system that runs without you in every meeting, a team structure with real owners, a KPI framework that predicts problems instead of reporting them — and the unglamorous list of what to stop doing, because subtraction scales too.
Data: Marketplace Pulse / 2026 marketplace analyses on seller concentration and professionalisation.
The ceiling is structural, not motivational: the same effort inside a designed system compounds instead of plateauing.
Bring the org chart and the last six months of numbers. We will bring the architecture.
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